A live training tool with onscreen & audible user walkthroughs, providing
real-time trouble shooting. This helps users learn new processes and
technologies faster than ever.
• The ability to add static guides and video guides
• For enterprise customers, we can provide their own instance with
access to the Guide Builder
• This will feed the MIHelp dashboard in MISymec
• Effective in-application training
• Fast adoption of new apps or processes
• Increase uptime and lower training and support costs
• Empowers users to resolve issues quickly and efficiently
• Reduce no fault found returns
• Reduced helpdesk calls